LEGAL TRANSPARENCY
PRIVACY POLICY
At Castillo Builders, we value your trust. This policy outlines how we handle your data with the same care we use to build your home.
Effective Date: January 2026
Castillo Builders (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://www.castilobuilders.com/ or use our services.
PRIVACY POLICY
We believe in transparency. In the course of providing premium construction and roofing services, we may collect the following types of information:
> Personal details (Name, email, phone)
> Booking & Service request history
> Billing & Payment information
> Website usage data & IP address
HOW WE USE YOUR INFORMATION
Your data is used strictly to enhance your experience and fulfill our professional obligations. Specifically:
Service Delivery
To process your bookings, manage construction schedules, and facilitate secure payments.
Communication
To keep you updated on your project status, respond to inquiries, and provide expert advice.
Legal Compliance
To ensure we comply with all Louisiana and Texas building regulations and safety requirements.
PAYMENT PROCESSING & SECURITY
Your financial security is paramount. All payments made through our website are processed securely via third-party payment providers.
Zero Storage Policy
We do not store your full credit card details on our servers. We implement industry-standard security measures to protect your personal information, though we acknowledge that no online transmission is 100% secure.
INFORMATION SHARING
Castillo Builders maintains a strict policy against selling or renting your data. We only share information with:
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Trusted service providers necessary to operate our business.
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Authorities when explicitly required by law or safety regulations.
YOUR RIGHTS
You maintain control over your data. At any time, you may request access to, correction of, or deletion of your personal information stored with us.
To exercise these rights, please reach out to our administration via the contact details provided below.​
CONTACT US
If you have questions regarding this policy or our privacy practices, please contact our team.
CALL US
504-298-0415